Privacy Policy

Last updated: June 2026

1. Introduction

Incise Services (“we”, “our”, “us”), owned and operated by Odette Jacobs (Chartered Business Accountant SA), is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following personal information:

Full name and contact details (phone number, email address, physical address)
Business information (company name, registration number, tax number)
Financial information necessary to provide accounting and tax services
Information submitted via our website contact form
Website usage data via analytics tools

3. How We Use Your Information

We use your personal information to:

Provide accounting, tax, payroll, and business advisory services
Comply with legal and regulatory obligations (including SARS submissions)
Communicate with you regarding your account or our services
Respond to enquiries submitted via our website
Improve our website and services

4. Sharing of Information

We will not sell, rent, or share your personal information with third parties except:

Where required by law (e.g. SARS, CIPC, Department of Labour)
With service providers who assist in delivering our services, under strict confidentiality agreements
With your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All client data is handled with strict confidentiality in accordance with our professional obligations as a Chartered Business Accountant.

6. Retention of Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by South African law (typically 5 years for financial records).

7. Your Rights Under POPIA

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Object to the processing of your information
Lodge a complaint with the Information Regulator of South Africa

8. Contact Us

For any privacy-related queries or to exercise your rights, please contact our Information Officer:

Odette Jacobs
Incise Services
4 Milkwood Close, The Glades, Wapadrand, Pretoria
📧 odette@incise.co.za
📞 083 414 8414

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.